MCU Hospital Patient Services

Your Health, Our Commitment.

Request your HMO pre-approval online before your visit, track its status anytime, and share your patient experience with us.

With care, we serve.

Photo placeholder · MCU Hospital exterior (official photo to be supplied)

HMO Pre-Approval

Get your LOA approved before your visit.

Track My Request

See the status of your HMO request and your approved LOA.

Outpatient Survey

Tell us about your consultation, test or clinic visit.

Inpatient Survey

Tell us about your stay with us.

HMO pre-approval

Get your LOA before your visit

No appointment needed to apply. Approval and coverage are decided by your HMO; our HMO Help Desk handles the coordination for you.

01
Submit your request
Choose your HMO, enter your member details and the test, procedure or consultation you need.
02
Upload your documents
A clear photo or PDF of your HMO card, a valid ID and your doctor's request.
03
We coordinate with your HMO
Our HMO Help Desk checks your documents and contacts your HMO. We message you if anything else is needed.
04
Receive your LOA
We notify you of the decision. Your approved LOA details appear in your account.

Have these ready: HMO card (front and back) · Valid government ID · Doctor's request / prescription

Patient feedback

Your feedback helps us improve care for every patient. Each survey takes only a few minutes.

For patients who received outpatient services, tests or consultations.

For patients who were admitted to the hospital.

Need help?

Photo placeholder · Registration Center (official photo to be supplied)