HMO pre-approval
Get your LOA approved before your visit
Request HMO pre-approval online before your visit. Our HMO Help Desk coordinates with your HMO, and your Letter of Authorization (LOA) appears in your account once approved.
How it works
- 1
Submit your request
Choose your HMO, enter your member details and the service you need.
- 2
Upload your documents
A clear photo or PDF of your HMO card, valid ID and doctor's request.
- 3
We coordinate with your HMO
Our HMO Help Desk checks your documents and contacts your HMO. We may ask for more information.
- 4
Receive your LOA
We notify you of the decision. Your LOA number, coverage and validity appear in your account.
Documents usually needed
- HMO card (front and back)
- Valid government ID
- Doctor's request / prescription
Some HMOs need additional documents. Approval and coverage are decided by your HMO. An approved LOA may cover only part of the cost — any amount not covered is paid at the hospital.
HMOs
List to be published
The hospital's accredited HMO list will appear here.